One queue.
Every channel’s orders are worked the same way, by the same people.
Fulfillment
From order
to doorstep.
Online orders from every connected channel land in one queue. Pick them in batches, pack and print labels, then ship, hand over at the counter or send out for delivery.
- Overview
- Orders
- Picking
- Pack
- Shipments
- Returns
- Listings
- Channels
- Packing Slips
- Invoices
- Printers
- Settings
One queue for every channel
Every online order, in one place.
Connect Shopify, Amazon, eBay, Walmart, TikTok Shop, Temu and more. Orders arrive as they are placed, stock is reserved for them, and you can also enter phone and counter orders by hand or import them from a file.
- Shopify, Amazon, eBay, Walmart, TikTok Shop and more
- Manual orders and CSV import
- Hold, split, merge and edit an order
Pick and pack
Pick in batches. Pack with a checklist.
Group orders into a pick batch and assign it to someone. Scan items as you pack, catch a wrong or missing item before the box is closed, and print packing slips and invoices.
- Pick batches with an assignee
- Scan to confirm each item
- Packing slips and invoices
Pickup, delivery and shipping
Hand it over the way the customer chose.
Mark an order ready for pickup and hand it over at the counter, send it out for local delivery, or buy a shipping label with tracking. Returns are received against the order and put back on the shelf.
- Ready for pickup and hand-over
- Local delivery status
- Shipping labels and tracking
- Returns back into stock
Listings and stock
Stock stays right on every channel.
Link your items to channel listings and stock levels are kept in step both ways. A sale anywhere lowers the same count, so you stop overselling.
- Item-to-listing links
- Stock reserved when an order arrives
- Taken from the shelf when packed
How it connects
The online side of the store, connected.
Fulfillment shares items and stock with Inventory, sales with the dashboard and Finance, and runs whether or not you have a register.
InventoryShares stock
Orders reserve and take stock from the same record the register uses.
PurchasingFeeds out
Online demand shows up in reorder alerts and suggested orders.
FinanceFeeds out
Online sales and shipping costs are part of the books.
POS add-on (Clover or Square)Optional
With Clover or Square connected, counter and online sales appear side by side.
What it changes
Sell online without the chaos.
Fewer mistakes.
Scanning while you pack catches a wrong item before it leaves.
No register required.
An online-only store uses every module, with Rozana as the system of record.
Everything in Fulfillment
The details that matter.
- Orders from connected channels
- Manual orders and CSV import
- Hold, split, merge and edit
- Pick batches and backorders
- Pack with scan checks
- Packing slips and invoices
- Pickup hand-over
- Local delivery
- Shipping labels and tracking
- Returns
- Channel listings and stock sync
- Label and receipt printers
- Staff productivity
See it with your own store.
A live walkthrough of the modules that matter to you, shaped around your questions.